Testimonials

What our clients have said

I’ve booked travel through Andrew at RTW several times in the last few years and it’s always been a seamless experience. Andrew took care of our airfare, hotels and ground transportation – and if there was ever an issue, he was available 24/7 to help us out. He’s booked not only for me personally, but for my business as well (TV & film industry) – I highly recommend booking your next trip(s) whether personal or for business through Andrew

Stephen Sawchuk – Big Coat Productions

I must give out a HUGE shoutout to Andrew who was my travel agent for my past trip to San Fran and LA. Not only did he find me the best pricing available for somewhat last minute bookings, he managed to get me all my requested flight times, tickets to Universal Studios, transportation info from LAX to hotel, handle my hotel reservations and booking dot com itinerary… he was with me the entire step of the way making sure I was pre checked in for flights and got all my preTSA approval status lined up.

So if you are looking to book your next trip, hoiday, or vacation, give Andrew a call. He’s your guy. And he’s with you then enitre step of the way making sure you are enjoying your holday rather than worry about the details.

Thank you Andrew for your service. I will be most definitely using your services in the future.

Tod Berezowski

Andrew was the first person that I ever booked a package vacation through! It was seamless, and he worked it all out so quickly for us! He also made sure that everything was right and that we were having a good time while we were in Mexico! Top notch!

Seleighne Forsythe

I will never book a trip without Andrew again. I normally book on my own online or go to a mall travel agency and book my vacations; which can sometimes be stressful when booking for 8 people. Andrew was recommended to me by my sister, so I thought I would give it a try. Let me tell you he exceeded my expectations, and then some. Any questions I had he answered and even took care of, the hotel wasn’t able to grant our room request as we did arrive on a Holiday week in Jamaica. He was prompt on replying to all my texts no matter how busy he was. I now plan on having Andrew help me plan a 10 ppl girls trip. It was a family trip but also my celebration for beating cancer, and Andrew made the trip planning so stress free, the only think I had to worry about was if I brought enough sunscreen.

Rosalyn Lani Salanguit

Having never used a travel agent before, I was skeptical when considering it. But friends of mine recommended Andrew, and since I was planning a complex trip (my honeymoon!), I realized I did need help. Andrew exceeded my expectations 10 times over. From using a cool App where I could view my trip itinerary and all related confirmation info, to instantly replying to my texts (even from overseas), to securing hotel deals that I never could, to changing flights and arranging special treats for us in many places where we stayed, I could not have been happier with his services. I will now use Andrew exclusively for all my personal and corporate travel as he has proven himself to be an essential component for a successful trip. I highly recommend him to anyone considering using a travel agent! Bon voyage!

Anjulie Latta Marketing Director

Choosing Andrew as a travel agent should be a no brainer. When my flight was delayed over two hours I was left with only 10 minutes to navigate an airport and board an international flight. Andrew was ready to go with my gate information upon landing making the experience way more comforting than I imagined.

Andrew Pipke

How do I begin to describe Andrew Novo? So caring and willing to listen and take care of your travel needs! We feel so fortunate to have had the opportunity to work with him on a trip that was put together at the last minute for our 50th wedding anniversary. We decided to cancel a European trip that had been planned since January after all of the terrorist activity there. Between Jordan Johnstone at Rocky Mountaineer and Andrew, the most wonderful itinerary was planned and reservations confirmed by the two of them to the Pacific Northwest in two days!! We had seven relaxing and perfect days! Thanks, Andrew….we will never forget you!

Linda & Gene Clore

There are many travel companies and travel agents out there and Andrew stands out from the rest for his superb customer service skills, attention to detail and wonderful personality. He is very attentive to all our needs and prompt in his responses no matter the time of day. Andrew went above and beyond our expectations when he arranged our Toronto-Quebec trip. From booking all the tours right down to making a dinner reservation at a posh restaurant in Montreal for my birthday. From the Philippines to 3 Mexican trips and within Canada, we have had the pleasure of having Andrew as our go to consultant since 2013. Thank you Andrew for always looking out for us in all aspect of our travel needs and adventures!!

Maria Keenan

Andrew may or may not know this, but he is one of the most important people in my life. He adds an element of ease to my life in an area that could otherwise be quite stressful and time consuming – travel!
For years now, Andrew has been taking care of my travels and making those getaways feel like a breeze right from the start!
Andrew is detailed, honest, prompt and experienced and you can feel his passion for travel and taking care of others the minute you start taking to him. One thing I love about him and his work ethic, is that he makes an effort to travel as much as possible too and works his butt off to get his clients out there seeing the world in a way that best suits their needs and wallet.
I am so proud to call him a friend as well as my travel agent and support him in his career as he does so with mine. (Plus I love that he’s a total cute airplane videographer hobby geek ! Check out his YouTube channel: https://youtu.be/zyG1ztwZ7dQ ) That there alone shows he’s passionately, excited about travel and that’s who I want taking care of my family, friends and myself for any travel needs!
Thank you for all your work Andrew. Xoxo

Elysia Rotaru Actress

At the start of 2017 I expressed interest about booking a vacation to a friend of mine and he recommend I go through Andrew with RTW Travel; I could not be happier with how everything turned out. Andrew was prompt with his replies and more than happy to answer the endless questions I had. He provided my boyfriend and I with ample options for all the requests we had and he met every single one of them. I actually ended up booking two trips with him during the month of February and I have referred him to a number of friends already – I will continue to refer him to family and friends and I will most definitely come to him for all my travel needs in the future. Whether it be a trip to Vegas with girlfriends or a tropical destination vacation with my man he had us covered every step of the way. He was speedy, knowledgeable, and we could tell he genuinely cared about all of our travel needs. Thanks for everything Andrew, both of my trips were nothing short of perfect!

Nicole Kennedy

Andrew organized our girls trip to Vegas. He was so helpful and knowledgeable. Even whilst on our trip, he was fast to answer any questions we had. He genuinely cared about our overall experience. I definitely recommend Andrew to anyone planning any kind of holiday, and will 100% be planning all my future trips with him! Thanks again Andrew!!

Kassidy Pryn

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